1. USER CONSENT
2. INFORMATION COLLECTED
We collect Personal Information to better tailor the features, performance and support of our products, services, website, and mobile apps, and to offer you additional information about our products and services. Information obtained in connection with the Site may be combined with and used by us in conjunction with information obtained through other sources whether online or offline sources.
You may decline to submit any Personal Information to FoodBox; however, doing so may result in us not being able to provide certain Services to you.
2.1 Personal Information
“Personal Information” means information about you that is linked to you as an individual, including, for example, your name, , address, telephone number, e-mail address, mailing address, credit card and billing information as well as any other non-public information about you that is associated with or linked to any of the foregoing data. Personal Information does not include technical information, such as unique device identifiers, randomly assigned unique identifiers in cookies, mobile device name, timestamp, IP addresses, pages viewed, operating system, browser type, frequency and duration of visits, and other data.
We collect Personal Information as follows:
- When you voluntarily provide it to us.
- When you register and set up an account.
- When you sign up to receive emails or other communications.
- When you make purchases.
- When you communicate with us. If you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email.
- When you enter a sweepstakes.
- When you respond to a promotional feature or participate in one of our surveys. When you participate in one of our surveys, we may collect additional profile information. When, you respond to a promotional feature, including, for example, contests, surveys, questionnaires, we may ask you for your name, address and email address or other Personal Information.
- When you consent to receive text messages, we collect your mobile telephone number, in order to send you the text messages;
- When you contact us offline or submit information to us offline.
- When you use provide it through our website.
- When you provide it through our mobile apps.
- From publicly available sources.
- From third parties.
2.2 Information from You About Others
If you elect to invite a third party to create an Account or use our Services, we will collect your and the third party’s names, emails, telephone numbers and addresses in order to follow up with the third party or provide the Services. You or the third party may contact us via the Contact Form to request the removal of Personal Information from our database.
2.3 Information from Third Party Sites and Companies
We may receive Personal Information and/or other non-personal information about you from companies that provide our Services or offer their products and/or services on our Site. We may add this information to the information we have already collected from you via our Site in order to improve the Services we provide.
2.4 Technologies Used
Third parties, widgets, and hosted solutions that we use on our website may use the following technologies for features, services, advertising, or analytics.
2.4.2 Local Shared Objects
Local shared objects (such as "Flash" cookies) are associated with non-Browser software like Flash Player. Local shared objects can be used like cookies to distinguish your device from others, but will not be deleted or blocked using browser cookie controls. You can visit adobe.com for guidance on how to delete and block Flash cookies.
2.4.3 HTML5 Local Storage
HTML5 local storage is another way that browsers can distinguish your device from others as well as remember data that may be important for the functioning of the website. Typically HTML5 local storage is only deleted if all Internet history, cache, and cookies are deleted. You should check your browser software for how to delete HTML5 local storage in your particular case.
2.4.4 Web Beacons
Web beacons are image files that are used by third-party advertisers, analytics companies, and others. Web beacons are embedded in web pages you visit and cause your browser to share its IP address with the third-party source of the beacon, together with any cookies associated with that third-party. Web beacons can be used with or without cookies. Blocking cookies will not stop your IP address from being shared through the use of beacons.
E-tags are used to prevent duplicative downloading of content to your browser, which can enhance browser performance. E-tags use unique identifiers for content that can also be used to distinguish your browser in certain instances from others. Typically e-tags are only deleted if all Internet history, cache, and cookies are deleted. You should check your browser software for how to delete e-tags in your particular case.
2.4.6 Mobile Apps
Our Mobile Apps may use the following technologies for features, services, advertising, or analytics:
- Collection of device identifiers, such as Android ID and MAC address
- Device name
- Collection of platform specific identifiers such as Apple's Identifier for Advertising and Identifier for Vendor, and Android ID or Android's advertising identifier
- Collection of carrier-related information including the name of your wireless carrier, and IDs related to the cell phone hardware in your phone as well as the network to which the device is connected
- IP address
- Mobile phone number
- App-specific and instance-specific identifiers
2.4.7 Other Technologies
Our website and mobile apps may occasionally use other technologies both for purposes of advertising as well as for features and services.
Do-Not-Track is a public-private initiative that has developed a “flag” or signal that an Internet user may activate in the user’s browser software to notify websites that the user does not wish to be “tracked” by third-parties as defined by the initiative. The online community has not agreed on what actions, if any, should be taken by the websites that receive the “do not track” signal, and therefore Do-Not-Track is not yet standardized. Our website does not alter its behavior or change its services when it receives a “do-not-track” flag or signal from your browser.
3. INFORMATION USE
Our primary goal in collecting information is to provide you with a high quality Service that is customized and efficient. We may notify you about new services or special promotional programs, or send you offers or information. We use Personal Information to process and fill your order and to notify you of your order status. Email addresses and telephone numbers are used to contact you regarding your order or subscription. We only collect Personal Information that is relevant to the purposes of providing the Service.
We may create non-personal information records, non-personally identifiable information in the aggregate, (“Records”) from Personal Information by excluding all information that makes the data personally identifiable to you. We use these Records to analyze consumer behavior patterns so that we may enhance the Services we provide. FoodBox reserves the right to use these Records for any purpose and disclose the Records to third parties in its sole discretion. We do not sell or rent any of your Personally Identifying Information to third parties for marketing purposes.
4. INFORMATION SHARING AND DISCLOSURE
4.1 Service Providers
We work with third parties to perform functions and provide services to us, including, but not limited to, delivery, hosting and maintenance, merchant services, customer relationship, order fulfillment, database storage and management, and advertising and direct marketing. We will share your Personal Information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring the third parties to maintain the confidentiality, privacy and security of your data. You expressly consent to the sharing of your Personal Information with our third-party service providers and vendors.
4.2 Business Transfers
4.3 Compliance with Laws and Law Enforcement
Regardless of any choices you make regarding your Personal Information, we may disclose Personal Information, in good faith, if we believe such disclosure is necessary:
- (a) in connection with any legal investigation;
- (b) to comply with relevant laws or to respond to subpoenas or warrants served on FoodBox;
- (c) to protect or defend the rights or property of FoodBox, or the rights or safety of the company's users or other third parties; and/or
4.4 Advertising Disclosure
We use third-party advertising companies to serve ads when you visit our Site and web sites where we advertise. This includes information about your visits to this Site and other websites in order to provide advertisements about goods and services to you. In the course of serving our advertisements to you, a unique third-party cookie may be placed or recognized on your browser.
4.5 Links to other Websites
5. INFORMATION PROTECTION
We are committed to protecting the security of information we receive from you. We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. We also require a password to access your Account, which you are responsible to keep confidential. We undertake commercially reasonable efforts to prevent unauthorized access to your Personal Information; however, we cannot ensure or warrant the security of any information you transmit to us or any information provided online, and you do so at your own risk.
The Site encrypts your credit card number and other Personal Information using secure socket layer (SSL) technology to provide a secure transmission of the information to our servers. Additionally, only those employees and third parties who require the information to perform their duties are authorized to access this information. All archived credit card information is maintained by a third party in a secure and safe environment and that is PCI-DSS compliant.
Personal Information collected through the Service may be stored and processed in the United States, Spain or any other country in which FoodBox or its parents company, subsidiaries, affiliates or service providers operate and/or maintain facilities.
6. ACCESSING, UPDATING AND PERSONAL INFORMATION PREFERENCES
6.1 Accessing and Updating Information
You may update any of your Personal Information in your Account by editing your profile within your Account. You may request the deletion of your Personal Information by us by contacting us via the Contact Form. When we delete any information, it will be deleted from the active database, but may remain in our archives. We may retain your information as long as reasonably necessary for business or legal purposes, including for fraud prevention or similar purposes.
6.2 Email Preferences
7. CHILDREN'S PRIVACY
This Site is not intended for persons under the age of 13, and we have no intention of collecting or soliciting Personal Information from persons under the age of 13. If you are not 13 or older, you are not authorized to use the Site. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without their consent, he or she should contact us via the Contact Form immediately. If become aware that a child under age 13 has provided us with Personal Information, we will use all reasonable efforts to delete such information from our files.
9. CONTACT INFORMATION
FoodBox Pty Ltd.
12 Tey Court, Deebing Heights, QLD, 4306